How We Apply Legal Terms To Your Account
Our terms cover what happens from the moment you register to the day you close your account, and they're written to flex with whichever region's rules apply to you. Because access depends on local law, the exact clauses that govern your account can shift depending on
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where you're connecting from — that's why we ask you to read the terms tied to your registration, not a cached version from a friend's phone. When you deposit through Touch 'n Go eWallet, Boost or GrabPay, the transaction reference attached to that wallet becomes part
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of your account record, used only to confirm the payment matches the name on file. We keep a log of logins, device fingerprints and support tickets for as long as it's needed to resolve a dispute or answer a regulator's question, then it gets archived or
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removed under our retention schedule. If a clause in our terms conflicts with a rule in your jurisdiction, the local rule takes priority — we don't try to override what local law permits. Updates to these terms get posted on this page with a visible revision
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date, and continuing to use your account after that date means you've accepted the change. We don't bury anything in a separate PDF you have to request; it's all here, in the same place you check before a withdrawal.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.